Privacy policy

This policy explains how SPINZLE and the services integrated into the game handle information. SPINZLE does not require a player account. For privacy questions or requests, contact the SPINZLE operator at a@pr.tools.

1. Game data on your device

Puzzle progress, completed pictures, times, hints, preferences and consent choices are stored locally. We do not operate a player-account or cloud-save service in this release. Apple’s device backup services may handle app data under your Apple settings.

2. Purchases

Apple processes purchases through the App Store, including the weekly VIP subscription in the subscription release and earlier one-time Full Collection purchases. The game uses StoreKit transaction, trial, subscription-expiry and entitlement information to unlock content, confirm current access and restore purchases. We do not receive your card number or Apple Account password. Apple handles its own payment records under Apple’s privacy policy.

3. Game analytics

Firebase Analytics is disabled while the iOS App Tracking Transparency status is undetermined. After iOS resolves that status, the game enables analytics unless an opt-out saved by an earlier version is present. This can happen even if you decline cross-app tracking: Apple’s tracking permission and in-game analytics are different. When enabled, Google Firebase Analytics receives gameplay events such as level starts and completions, hint use, revealed pictures, gallery visits and advertising impressions. These events may include the level identifier, time spent, ad format and advertising revenue information when provided by the advertising service.

When analytics is enabled, it also measures displayed offers, purchase attempts and outcomes, verified trial starts, paid transactions and renewals observed by the game, refunds or revocations observed by the game, and purchase restoration. Fields can include product identifier, price, currency, offer placement, trial status and whether an event is from Apple's production or test environment. Hashed transaction keys help prevent duplicate counting; raw Apple transaction identifiers, signed transaction payloads, receipts and Apple Account credentials are not sent to Firebase by this measurement path. Client events do not provide continuous tracking while the app is closed.

Firebase can also process an app-instance identifier, session and app information, device model, operating-system version, language, approximate geography derived from network information, and automatically collected app-usage events supported by the SDK. We use analytics to understand game use and improve it. Our analytics integration disables advertising-ID support, IDFV collection, advertising storage, ad-personalization consent and automatic screen reporting. It does not use a name, email address or SPINZLE account identifier to label gameplay events.

The current game Settings screen has no separate analytics switch. An opt-out saved in an earlier version remains effective, but this version does not offer a new in-app opt-out. Removing the app stops new events from that installation; it does not automatically erase information already received by Google. Provider-held analytics is retained under the configured Firebase or Google Analytics retention settings and Google’s privacy policy. Contact us for help with an access or deletion request.

4. Advertising

The free game offers rewarded ads for hints and may show interstitial ads between puzzles. Unity LevelPlay or ironSource may initialize after iOS resolves the App Tracking Transparency request. Starting with version 1.1.0, in the European Economic Area, the United Kingdom and Switzerland, or when the region cannot be determined, the game does not start the advertising service or ask for the tracking permission, and hints do not require a video. The game chooses the region from your App Store country and your device region, so it may not match where you are. An active VIP subscription or an earlier Full Collection purchase removes ads.

The advertising service can process device identifiers, advertising identifiers where Apple permits them, IP and network information, ad requests and interactions, product interactions, and performance information to deliver, measure and protect advertising services. Device identifiers may be used for cross-app advertising tracking only when permitted by Apple’s App Tracking Transparency choice. Refusing Apple’s tracking permission does not by itself prevent every form of advertising.

In the United States, Settings in version 1.1.0 and later include “Do Not Sell or Share My Data”. Turning it on tells the advertising service that you opted out of the sale or sharing of your personal information. Apple’s cross-app tracking permission is controlled in the iPhone or iPad system Settings → Privacy & Security → Tracking. Changing that permission does not necessarily stop all ads. Read Unity’s privacy policy for provider practices, retention and privacy requests.

5. Third-party data protection

We require every third party that receives personal information from SPINZLE, including analytics and advertising providers and any affiliates or service providers with access to that information, to provide the same or equivalent protection described in this policy and required by Apple’s App Review Guidelines. This includes appropriate security safeguards, respect for applicable consent choices, and support for applicable access and deletion rights.

These services are subject to their applicable privacy and data-protection terms. See Google Analytics’ data safeguards and controls and Unity’s Data Processing Addendum. Providers may act as processors or independent controllers depending on the service. Their own policies explain their processing and retention; the controls and limits for SPINZLE are described above.

6. Support messages and this website

If you email us, we receive your email address and the information you choose to include. We use this correspondence to answer your request and keep it for up to 12 months after resolution unless a longer period is needed for a legal obligation or dispute. Avoid sending passwords, payment-card data or unnecessary identifiers.

These pages do not include our own advertising or analytics scripts. Their hosting provider may process ordinary request information, such as an IP address, browser details and security logs, to deliver and protect the website.

7. Retention, deletion and your rights

Local progress remains until you reset it or remove the app and its data. Resetting progress or deleting the app does not cancel a subscription or erase Apple’s transaction records. Manage or cancel a subscription through Apple; see Apple's instructions. Analytics and advertising providers retain server-side information according to their settings, policies and legal obligations. Changing Apple’s tracking permission or removing the app does not automatically delete past provider records.

Depending on your location, you may have rights to access, correct, delete or restrict personal information, withdraw consent, object to processing or contact a data-protection authority. Email us to make a request. We may ask for only the information needed to verify and locate the relevant records. Because the game has no account, we may be unable to link an anonymous or reset app instance to you.

8. International services and children

Apple, Google and Unity may process information in countries other than your own under the safeguards described in their policies. SPINZLE is a general-audience puzzle game and is not designed specifically for children. If you believe a child supplied personal information improperly, contact us so we can investigate and handle a deletion request.

9. Updates and contact

We will update this page when the game’s data practices change. The effective date appears above. Privacy contact: a@pr.tools.