How can we help?

Drag to rotate the fragments. Find the angle where they form one complete image. A hint helps align the picture, and completed scenes appear in your gallery.

The subscription release offers SPINZLE VIP: access to all scenes in the collection, unlimited hints and no rewarded or interstitial ads while your subscription is active. The offer available to you is shown in your installed version. No subscription starts just by opening the game.

VIP is a weekly, automatically renewing subscription. Eligible new subscribers may receive a 3-day free trial; the purchase screen and Apple confirmation show whether you qualify, the trial duration and the price in your App Store currency. After the trial, the subscription renews at the displayed weekly price unless you cancel. Do not rely on a price quoted for another country or currency.

An existing Full Collection purchase remains a one-time, lifetime unlock of the collection, unlimited hints and no rewarded or interstitial ads. It does not become a subscription, and you do not need to subscribe to keep those benefits. Restore Purchases can restore this earlier purchase.

Connect to the internet, open the collection purchase screen from Settings, and choose Restore Purchases. Use the Apple Account that made the purchase. Restoring an existing purchase does not charge you again. A subscription must still be active; an expired subscription does not restore paid access. Contact us if an active subscription or earlier lifetime purchase is not restored.

Choose Manage Subscription on the game's purchase screen, or open iPhone or iPad Settings → your name → Subscriptions → SPINZLE. Apple shows the renewal date and cancellation options. If you do not want a free trial to renew, cancel at least 24 hours before the trial ends. See Apple's cancellation instructions.

Deleting the app or resetting puzzle progress does not cancel a subscription. The date access ends is shown by Apple. Subscription terms use Apple's Standard EULA; the price, billing period and any eligible trial are shown before confirmation.

Apple processes App Store payments and refund requests. Visit Apple’s Report a Problem to review a purchase or request a refund.

An ad may still be loading, or no ad may be available for your device or region. Check your connection and try again later. Active VIP subscribers and earlier Full Collection owners have unlimited hints and do not need ads.

Free puzzles and content covered by verified access can be played offline when their resources are on your device. Subscription access is time-limited; the game may need a connection to refresh purchase status or confirm a renewal. Ads, new purchases and purchase restoration need an internet connection. Keep the game installed to preserve local progress.

Open Settings to adjust sound effects, atmosphere (background music) and vibration, or choose the game language. The Privacy Policy and Terms of Use are linked from Settings.

On an eligible first launch, iOS asks for cross-app tracking permission. You can later change that permission in iPhone or iPad Settings → Privacy & Security → Tracking. The current game Settings screen has no separate analytics or advertising switch; changing Apple’s tracking permission does not necessarily stop in-game analytics or ads. See the SPINZLE Privacy Policy or contact support for a data request.

Puzzle progress and preferences are stored on your device. Reset Progress clears puzzle completion, stars and times, but it does not cancel a subscription or remove an earlier lifetime purchase. Subscription expiry changes access, not your saved puzzle progress. Uninstalling the game may remove local progress. SPINZLE does not require a player account.